Terms & Conditions

General/ The company/ Terms of use

 

Consumer Guarantees Act

  • If you are buying goods normally bought for personal, domestic or household use, you may have certain rights under the Consumer Guarantees Act 1993 (Consumer Guarantees Act) that cannot be excluded or limited. These terms do not limit or alter your rights under the Consumer Guarantees Act (other than in the circumstances permitted under that Act). You can find more information about your rights under the Consumer Guarantees Act at the Ministry of Business, Innovation & Employment website (www.consumerprotection.govt.nz/general-help/consumer-laws/consumer-guarantees-act) and the Commerce Commission's website (comcom.govt.nz/consumers/your-rights-as-a-consumer).

 

This website is owned and operated by Alpha PC. The person using, accessing, or purchasing from the Alpha PC website is referred to as “You,” “Your,” “customer” or “the user.”

Access and use of our website is at your own discretion and constitutes acceptance of, and compliance with, our Terms and Conditions.

 

Disclaimer

 

Accuracy of Content

 

Whilst Alpha PC does their best to provide correct information, due to human error we cannot guarantee complete accuracy of all information posted on our website. The content of the website may contain typographical errors and inaccuracies and is subject to change at any time, effective immediately.

 

Prices

 

Prices on the online store may vary from prices set for orders made for pick-up, products also available on other platforms like TradeMe, Facebook Shops & trades that happen via Instagram. The difference may be due to, but not limited to, delivery charges, special promotions and/or reductions and are subject to change at the company’s disposition. We reserve the right to change prices at any time without warning.

 

Products are sold subject to availability. Whilst we work hard to ensure timely and accurate accounts of stock, we do not accept liability for any faults, errors, or inaccuracies in product availability. Where products are unavailable you will be contacted and notified and will be offered either replenishment or alternative stock where possible, store credit, or full refund. The outcome of any such issue will always be mutually agreed upon.

 All stock remains Alpha PC's property until the goods are paid for in full.

 

Copyright / Intellectual Property

 

Materials on the Website are protected under copyright, trademark, and other intellectual property laws. All content on the Alpha PC website is created by and owned by themselves, or our suppliers. You are not entitled to modify or redistribute the content of the Alpha PC website, nor reproduce, link, frame, or deep-link it on any other website without written permission from us.

 

Making an order

 

We are a New Zealand Business, and all transactions will be billed in NZD and G.S.T inclusive.

After an order has been made a confirmation email including the invoice will be sent out.
 

The Processing time for each order is 1-5 business days, this is because we need to verify your payment at our end, test/quality check the product before they are sent out, and manage orders if there is an extensive backlog.

 

We reserve the right to refuse or cancel an order. If we are unable to fulfill your order you will be contacted as soon as possible via the information present in your order summary. Where possible you will be offered alternative stock, credit, or a full refund.

 

We collect the following information from all orders.

 

We do not sell, share, or rent this information to anyone.

  • Full Name

  • Contact Information

  • Delivery Address

  • Order history